Inside Sales Account Manager

Full Time
As an Inside Sales Account Manager you will play a critical role in helping Catalyst Flex achieve our customer acquisition and revenue growth objectives. You must be comfortable engaging prospective clients using various methods (i.e. calls, emails and social), working with your Business Development and Marketing partners, generating interest and qualifying prospects and opportunities prior to hand-off to business development.

Position Responsibilities:
  • Source new sales opportunities through inbound lead qualification and outbound prospecting
  • Engage and build rapport with prospects through call, email and social outreach activity
  • Understand customer needs and requirements through research, discovery and qualification and drive leads through the early stages of the sales process
  • Engage and build rapport with prospects through call, email and social outreach activity
  • Set appointments with new customers
  • Route qualified leads and opportunities to your Business Development partner/s to further qualify, develop and close
  • Co-manage sales territories and develop territory plans and a strategy with your Business Development partner/s in order to achieve new customer and revenue growth targets
  • Build your opportunity funnel via research and identify target accounts, key prospects and opportunity at each account within your territories
  • Continually maintain and expand your database/funnel of target accounts, prospects and opportunities within your territories
  • Partner with Marketing to understand and leverage their initiatives and Business Development to tackle territory targets and goals
  • Track and manage all of your activity and outreach in our CRM; maintain all account, opportunity, contact and lead records in the system
  • Use other technology and data tools to make connections, conduct research and identify prospects
  • Meet daily, weekly and monthly activity, RFP and new business metrics and targets developed by Sr. Director, Marketing and Communications
  • Attend trades shows and other events as needed

Position Qualification Requirements: 
Education: Bachelor’s degree, life sciences preferred

  • Prior insides sales and/or sales development experience – minimum of 1 to 2 years of experience including experience in developing new business, lead nurturing and qualification, and prospecting
  • CRO/pharmaceutical industry experience preferred including knowledge of Phase I-IV clinical research and development and FSP
  • Experience with Salesforce or other CRM

Required Certifications:  N/A

Required Skills:
  • Excellent written and oral communication skills
  • Proficient with Microsoft Office Suite
  • Drive and determination to succeed as well as meet and exceed targets
  • Ability to listen and identify customer challenges and pain points
  • Ability to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities.
  • Proven ability to handle multiple projects and meet deadlines in a fast-paced environment
  • Strong interpersonal skills.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Commitment to excellence and high standards.
Creative, flexible, and innovative team player

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